Re: Adobe License utility has stopped working

Hi Ranger Lee,

I would like to add one comment regarding the information of Hans-G.

Please first try to delete the OPM.db before anything else, we only recommend the re-installation when we've tried all the steps possible.

1. Clean Up cached user login information

1. Close the Creative Cloud application.
2. Navigate to the OOBE folder.
   Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
   Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
   
   
3. Delete the opm.db file.
4. Launch Creative Cloud.

Also, this is a known issue but less known for Adobe Creative Cloud, but please try and follow the link below also :

Error "Licensing has stopped working" | Mac OS

http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

Let us know how it goes.

Thank you.

Arnaud.